CSS has been appointed to develop an eServices strategy for Wyndham City Council. The study will:
- Review the currently level of electronic service delivery by Wyndham City;
- Review the level of electronic service delivery undertaken by other similar-sized Local Authorities in Victoria;
- Agree basic scope of services expected to be delivered to the community by Council;
- Look at the scope of systems and services typically available to Local Government through suppliers focusing on the Local Government sector;
- Determine a strategy to work towards the overall service delivery requirements including priorities, timeframes and expected resources and funding opportunities
- Hardware and hosting site;
- Capacity of existing core applications to take advantage of service delivery via the Internet;
- Readiness of organisation - eg data cleanliness, culture, content management tools etc.
It is anticpiated that this study will be completed by April 2009.